Hi, I have to leave in two days due to a problem with my phone I lost my ticket
please help me.
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This is a community forum, you will need to contact customer support directly to get this issue looked at.
I did, how quickly do they usually respond?
Order number
INXXXX
Moderator note: Pass cover number has been removed
Please remove your order number above.
Did you inform Customer Support about the start date of your travel? The give priority to people currently travelling and people travelling in the next few days.
People currently travelling who need to get their pass disconnected from a device often get help within a day, at least during working days.
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