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I have a iPhone 13 max pro.  It’s running on iOS 15.4.1 and up to date.   The Eurail app is on 23.0 update.   
my trips are not staying loaded on my phone when I close out of the app.   I am traveling next week.   What should I do 

Do you have 23.0.0 or 23.0.1? It should be the latter. If not, update the app.


I have 23.0.1 update 

 


Then enable error logging (More > Settings, at the bottom) and contact customer service. Be sure to mention when you start travelling.


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