I purchased a mobile pass and booked reservations all on the website. I cannot seem to get this to all transfer onto the app. I am worried I have done something wrong and will not be able to use the journeys booked and paid for or be able to use the app. I have the e-tickets in my email and my account on the website.
Does anyone know how I can get all of this transferred to the app?
Thank you!
Best answer by Anonymous
View originalReservations are separate from the app. They will not show up in the app. If you have e-reservations (your pass is your ticket), then you're fine.
Thank you for your response!
Just want to make sure I'm understanding correctly, that the way I have done it I can use the e- tickets that I have with ease but will essentially have no use for the app now?
Thanks again !
If you have a mobile pass, you always need to add your journey to My Trip and (shortly before boarding) to My Pass. Only then, a ticket is generated for the travel day.
If a train has mandatory reservations, you need a reservation in addition to your pass in the app.
If you have a mobile pass, you always need to add your journey to My Trip and (shortly before boarding) to My Pass. Only then, a ticket is generated for the travel day.
If a train has mandatory reservations, you need a reservation in addition to your pass in the app.
Hi
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