I purchased a mobile pass and booked reservations all on the website. I cannot seem to get this to all transfer onto the app. I am worried I have done something wrong and will not be able to use the journeys booked and paid for or be able to use the app. I have the e-tickets in my email and my account on the website.
Does anyone know how I can get all of this transferred to the app?
Thank you!
Reservations are separate from the app. They will not show up in the app. If you have e-reservations (your pass is your ticket), then you're fine.
Thank you for your response!
Just want to make sure I'm understanding correctly, that the way I have done it I can use the e- tickets that I have with ease but will essentially have no use for the app now?
Thanks again !
If you have a mobile pass, you always need to add your journey to My Trip and (shortly before boarding) to My Pass. Only then, a ticket is generated for the travel day.
If a train has mandatory reservations, you need a reservation in addition to your pass in the app.
If you have a mobile pass, you always need to add your journey to My Trip and (shortly before boarding) to My Pass. Only then, a ticket is generated for the travel day.
If a train has mandatory reservations, you need a reservation in addition to your pass in the app.
Hi
In summary of what
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