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My birthday wrong - I need it to be changed.

  • May 26, 2022
  • 1 reply
  • 145 views

My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day 1st June. I don’t know how to change.

Best answer by Camilo.

Hello Diana, 

Indeed this can only be done by one of the agents of customer service.

Please keep in mind that you must meet the age requirements for Youth Passes and Senior Passes; in such a case, the date of birth cannot be changed.

Have a lovely day!

1 reply

Camilo.
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  • Eurail Moderator
  • Answer
  • August 3, 2022

Hello Diana, 

Indeed this can only be done by one of the agents of customer service.

Please keep in mind that you must meet the age requirements for Youth Passes and Senior Passes; in such a case, the date of birth cannot be changed.

Have a lovely day!