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My paper passes that I purchased do not arrive

  • March 19, 2022
  • 1 reply
  • 46 views

Javier Rojas
My paper passes that I purchased did not arrive, my trip is coming near and I asked them from my country of origin, the NL post does not give a response nor even Eurail, what do I do? 

Best answer by seewulf

get in Contact with Customer Service


In the case the pass won´t arrive (Start a refund process via your bank/Eurail)
Where will you start in Europe? (You can buy the Eurailpass on some spots even in Europe)

1 reply

seewulf
Railmaster
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  • Railmaster
  • Answer
  • March 19, 2022

get in Contact with Customer Service


In the case the pass won´t arrive (Start a refund process via your bank/Eurail)
Where will you start in Europe? (You can buy the Eurailpass on some spots even in Europe)