Outbound/inbound day mistake

  • 3 July 2022
  • 1 reply

Hello, I have a big problem I passed a week in Italia and use my outbound day for come here but I passed a day in firenze and I make a mistake I use my inbound day but I’m from France and tomorrow I go back in France and need to use this inbood day could you help me?


Best answer by AnnaB 3 July 2022, 17:25

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Userlevel 7
Badge +9

There is no one in the Community that can help you with this. Only Customer Support might help.

If you have used both your outbound and inbound travel day you need to buy a normal ticket.

Only Customer Support might help with this. The best is to contact them through this form.

Customer Support is overloaded with requests so you need to clearly write that you are currently travelling so that Customer Support can prioritise your request correctly.