Paper pass delivery. When do we receive a Tracking code?

Purchased paper ticket 25-04-2022. When do you receive the tracking code? Checking daily and no code sent. On receipt it says fulfillment in progress. 

Thank you



Best answer by AnnaB 5 July 2022, 09:58

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Hi. I have a similar problem right now and I would like to ask you if eventually you got the tracking number later? I booked seat reservations a couple days ago from Barcelona to Lyon but I haven’t received neither any confirmation email nor it shows up in the reservation overview. 

Userlevel 7
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You get the tracking code once the Eurail staff has handed over the paper passes or paper reservation to PostNL.

@John Paris

Can there be an issue with your address? I had that problem. I'm in a hurry now. I'll explain more tonight.