Pass cover number needed!

Question

I'm trying to make a seat reservation for the TGV 8530 from Dax to Paris Montparnasse at 8:29 to 11:54 on 18/06. The Interrail website says that prices are unavailable for this train.

Howeber, if I try to book through travel.b-europe.com , there are still some available seats. However, in order to book my seat, the website requests a Pass Cover number in the "Ticket Details" section. Since I have a mobile Eurail pass, I do not have a Pass Cover number and am unable to complete the reservation. This is also the case with 3 other friends of mine, since none of us have a Pass Cover number and therefore could not book the reservation.

How can I receive a Pass Cover Number? Is there an alternative way to book a seat on this train? Any help would be appreciated! Thanks guys!

AnnaB · Accepted Answer

You need to contact Customer Support through this form to get the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

AnnaB · Answer

You could hopefullyable tobookby phone at SNCF. No need of Pass Cover Number.https://www.sncf.com/en/customer-service/contact-us/telephonePress #85 for English, no booking fees, reservations are sent via e-mail.

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