Pass shows as expired after activation

  • 1 September 2022
  • 2 replies

Hi, I have problem with my interrail ticket. I won it in Discover EU program and it should be used until 30.09. In an app I activated it 30.08 and then deactivated it and set to be activated on 31.08 - I fought it would be activated automatically and today when I opened app I saw this message. Is it possible to activate the ticket?

Kind regards, 

Marek Rybak


Btw sorry for title, it got little broken



Best answer by AnnaB 1 September 2022, 12:49

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2 replies

Userlevel 7
Badge +9

Only Customer Support can help you with this. Use the form below to contact them.

However you should have activated your pass yesterday.  If you deactivated your pass on the 30th the pass will not activate it self on the 31st. 

Userlevel 7
Badge +9

@Camilo. Can you please look at this?