Hello!
I booked a 7 day pass and I cancelled a travel day and my pass is now showing I have used 2/7 days even though I have no trips booked. My travel dates are in June so I’m well ahead of cancellation policy. Has this happened to anyone else? And how do you gain these days back?
Thanks!
How did you cancel the travel day? Did you go to My Pass, select the travel day and then tap on "Cancel travel day”? What happens if you do that now for travel day 2?
Hello!
Yes that's how I cancelled. This is my first time using the Eurorail pass and I'm worried I've somehow lost 2 days of travel.
The dotted circles suggest that travel days 2 and 3 are active but without any journeys.
Thank you rvdborgt! I got it to go away when I cancelled day 3 and then day 2. Thank you!
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