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Hey! My old phone broke and I need the pass to be transferred to a new phone. I've already emailed the customer support but no response yet. My next travel day is tomorrow.

Did you use this form to contact Customer Support? Did you use this form to contact them and did you clearly write that you currently are travelling and that you need immediate help?

https://eurail.zendesk.com/hc/en-001/requests/new

 


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