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Urgent help needed - I am travelling this morning 19.08. I’ve lost my phone with my interrail pass activated there - I need to activate it on my new device. I would really appreciate if you can help me asap with a pass transfer on my new device, I am currently boarding the train to France and will then continue my journey to Italy - I have all my seat reservations ready but I can’t access my interrail pass. Please let me know asap. 
Many thanks,

Andreea 

The fastest way to contact Customer Support is via Twitter. You must write that you are currently travelling and your pass number. 

 

Another way to contact Customer Support is through this form. Also write that you are currently travelling and your pass number.

https://eurail.zendesk.com/hc/en-001/requests/new

 

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