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Pass transfer between devices needed - i lost my phone

  • 19 August 2022
  • 2 replies
  • 54 views
A

 

Urgent help needed - I am travelling this morning 19.08. I’ve lost my phone with my interrail pass activated there - I need to activate it on my new device. I would really appreciate if you can help me asap with a pass transfer on my new device, I am currently boarding the train to France and will then continue my journey to Italy - I have all my seat reservations ready but I can’t access my interrail pass. Please let me know asap. 
Many thanks,

Andreea 

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Best answer by AnnaB 19 August 2022, 08:01

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A
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The fastest way to contact Customer Support is via Twitter. You must write that you are currently travelling and your pass number. 

 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
Rank
Userlevel 7
Badge +9

Another way to contact Customer Support is through this form. Also write that you are currently travelling and your pass number.

https://eurail.zendesk.com/hc/en-001/requests/new

 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

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