Passnumber is not accepted in the app

  • 20 March 2022
  • 1 reply

Hi, I just bought my paper global pass.

I wanted to connect my pass to the interrail app, but it won’t connect. My passnumber is also not 1 letter, but 2 followed by 8 digits. the app tells me that my passnumber doens’t look right.

Does anyone know how i can fix this? or is my ordernumber different from my passnumber? if yes, when will i know what my passnumber is?



Best answer by rvdborgt 20 March 2022, 21:13

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Userlevel 7
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The pass cover number is on the pass cover (travel diary) of the paper pass. It consist of a capital i and 8 digits. It is different from the order number.