Hi,
I had some feedback on the Railplanner app, so I used the “Give us feedback” item in the app to do that.
But, it is quite messy to type a lot of feedback on the phone, and also my feedback did not fit into the 500 characters available, so I had to give several feedbacks.
Please add an option on the Interrail.eu webbpage for giving feedback on the Railplanner App, (and maybe also on the Interrail pass in general9
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Ok, so there is a way.
But please add a link to this that is possible to find.
1)
I am not able to find this “knowledge base” from the webb page.
2)
I don´t either understand that to give feedback, I need to submit a request in the Knowledge base.
Ok, so there is a way.
But please add a link to this that is possible to find.
1)
I am not able to find this “knowledge base” from the webb page.
2)
I don´t either understand that to give feedback, I need to submit a request in the Knowledge base.
Ok, fair enough. You do have a point!
In case you were wondering: our customer service team does pass along all feedback to the relevant team for review :)
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