hello, some days ago, I activated my pass and introduce the trip. It was working fine and everything seemed to be ok, but suddendly, one day when i entered the app, the pass doesnt appears, neither the trips. What should i do? (It doesnt allows me to reintroduce the pass)
Answer
Problem with my pass - pass and trips do not show
I saw multiple similar reports today and most people seemed to be able to resolve this by removing the app and then re-installing it. They did have to add the pass again and lost the contents of their trips.
Does that work?
Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Thank you
The reinstall has worked for me. I've had to add new journeys to a new trip, but my completed journey details are still viewable.
The reinstall has worked for me. I've had to add new journeys to a new trip, but my completed journey details are still viewable.
If you click in your Pass and User the option edit trip / journey all and activate one of the trips everything will reappear in the section "my trip".
At least worked for me
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