Requesting updated Invoice

  • 22 April 2022
  • 6 replies

Hi all!

I recently requested an invoice for a company purchase of Interrail passes. Our company purchase was unfortunately completed with a person's contact details instead of the Company Name + VAT number method.

I would like to request an updated invoice – what is the procedure for this?

Thank you for your help.



Best answer by Nanja 26 April 2022, 18:21

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6 replies

Userlevel 7
Badge +8

Hi Balazsd, as mentioned in our conversation via private message you will need to submit a ticket which you already did, thanks for that! I've flagged it again with Customer Support so that they will get back to you. 

Thanks, Nanja, appreciate it.

Userlevel 7
Badge +8

They have sent your updated invoice. Have a great evening. Cheers, 

Excellent, thank you!

Hi, I have the same problem - my partner bought me a pass, but I need it in my name to expense it. I sent a PM, but haven’t heard back. Can anyone tell me what I need to do? Thanks, Maxine

Userlevel 7
Badge +9

If you need help, don't send a PM but file a request here.