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Hi all!

I recently requested an invoice for a company purchase of Interrail passes. Our company purchase was unfortunately completed with a person's contact details instead of the Company Name + VAT number method.

I would like to request an updated invoice – what is the procedure for this?

Thank you for your help.

Best,
Balázs

Hi Balazsd, as mentioned in our conversation via private message you will need to submit a ticket which you already did, thanks for that! I've flagged it again with Customer Support so that they will get back to you. 


Thanks, Nanja, appreciate it.


They have sent your updated invoice. Have a great evening. Cheers, 


Excellent, thank you!


Hi, I have the same problem - my partner bought me a pass, but I need it in my name to expense it. I sent a PM, but haven’t heard back. Can anyone tell me what I need to do? Thanks, Maxine


If you need help, don't send a PM but file a request here.


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