Shared trip not visible in mobile app

Question

We are traveling with a group and I imported the shared trips into my mobil app (IOS v25.0.0). I have activated my pass and it is connected to my shared trip. When I go to trips, it is empty, I do not see the shared trips. Am I doing something wrong? My friends on other devices do see the shared trips.

Marjelle

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@rvdborgt Any ideas?

Delete the app's cache and the stored app data and try again.
Can you add a journey to My Trip and is that then visible in My Trip?

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rvdborgt · Accepted Answer

Delete the app's cache and the stored app data and try again.Can you add a journey to My Trip and is that then visible in My Trip?

AnnaB · Answer

@rvdborgtAny ideas?

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