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A friend has shared with me his travel plan but in the application it says "Not connected to a mobile Pass". When I click edit it only lets me select the option "Connect a Pass to this trip" I only have the option "Paper Pass" available.

How can i fix this?

Thank you.

I have no idea, but if you post some screen shots hopefully there is someone else who can help you. 


Did you follow these steps to activate your pass?


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