Hey!I need help removing my mobile passport from my phone because it has been stolen. I have bought a new phone but can not add my interail mobile passport on it because it is still activated on my old stolen phone. How can I remove it. I have reached out to Interrail customer service but it is very urgent. I’m traveling right now. I will be happy for any tip! :)
Hej Olivia!
Stackars dig. Hoppas att Customer Support är snabba med att hjälpa dig.
You need to contact Customer Support through this form immediately and ask them to disconnect your pass from your stolen phone. Clearly write that you are currently travelling and that you can't travel more without the help from Customer Support.
https://eurail.zendesk.com/hc/en-001/requests/new
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.