Hey Interrail Community!
So as the title says there has been a sudden death in near family. This has caused us to end our travels immediately and take a plane home. Since this is a force majeure, could there be a possibilty for a partial refund? We have only traveled for 10 days out of two months, and only used 3 travel days, and it dosen’t seem like we’ll be going again any time soon.
The best is to contact customer service and explain your case:
https://eurail.zendesk.com/hc/en-001/requests/new
Hi
We are very sorry for your loss! Please contact customer service explaining the situation and my colleagues will be happy to assist you. I am sure we can find alternatives or solutions.
Have a lovely day!
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