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Transferring mobile pass to new device

  • 13 August 2022
  • 1 reply
  • 167 views
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Hi, I am travelling with my son and partner and we are mid-way through out trip - next destination Amsterdam. My partner bought his pass separately from my son and I and it is on his phone. His phone looks like it is about to die. Does anyone know if I can transfer his (activated) pass to my phone?!

 

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Best answer by AnnaB 13 August 2022, 13:50

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Only Customer Support can help you to disconnect the pass from the phone. Please use the form below to contact them. Write the pass number and write that you are currently travelling. 

https://eurail.zendesk.com/hc/en-001/requests/new

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

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