Hi, my pass was working fine until today. I had all my tickets and travel days planned but when I entered the app today, my pass wasn’t linked to my trip (called ‘eurotrip’). The app made me enter my pass number again and created a new trip called ‘my trip’, this one is empty and started 1 day early. The app won’t let me link again the one I already have. What can I do?
Answer
Trip not linked to my pass
Best answer by rvdborgt
There was an app update with a bug. A bug fix has been released since. Have you installed the latest version?
There was an app update with a bug. A bug fix has been released since. Have you installed the latest version?
the same has happened to me! how did you fix it? x
yes i need some advice! x
Did you also have to activate your pass again, entering pass number, start date and passport number?
If so, then the app will have offered to either create a new trip (default) or use an existing trip. If you chose to create a new trip, then you can't change it anymore.
In any case, what is your app version? See More, scroll to the bottom. If it is lower than 25.1.0, then update.
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