I need help urgently, cant retrieve QR code for my global pass from Eurail mobile apps , now I am traveling and got penalty 74Swiss franc last night in Zermatt . I seek assistance in Zermatt train station, No one can help me, How do I continue my journey with this pass with NO QR code ? This is my first day in Europe and I still have 10day days need to go …. Can any one assist? I email , message to customer service but they reply need 5days.
Best answer by Nanja
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