Solved

Where is my Pass? I waited already one hour

  • 14 March 2023
  • 1 reply
  • 30 views

Hi! I bought an interrail card about an hour ago and you still haven’t sent it to me. Why?

icon

Best answer by BrendanDB 14 March 2023, 14:01

View original

1 reply

Userlevel 7
Badge +7

It usually comes quite fast, sometimes a bit slower. Maybe because of the sale it’s slowed down because of higher demand, I had to wait a couple of hours too, when it was the 50% sale last year.

If the issue persists until tomorrow, you should contact customer support:  https://eurail.zendesk.com/hc/en-001/requests/new

Reply