Hi! I bought an interrail card about an hour ago and you still haven’t sent it to me. Why?
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It usually comes quite fast, sometimes a bit slower. Maybe because of the sale it’s slowed down because of higher demand, I had to wait a couple of hours too, when it was the 50% sale last year.
If the issue persists until tomorrow, you should contact customer support: https://eurail.zendesk.com/hc/en-001/requests/new
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