Where is my Pass? I waited already one hour

  • 14 March 2023
  • 1 reply

Hi! I bought an interrail card about an hour ago and you still haven’t sent it to me. Why?


Best answer by BrendanDB 14 March 2023, 14:01

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Userlevel 7
Badge +7

It usually comes quite fast, sometimes a bit slower. Maybe because of the sale it’s slowed down because of higher demand, I had to wait a couple of hours too, when it was the 50% sale last year.

If the issue persists until tomorrow, you should contact customer support: