I was getting ready to activate my mobile pass and I noticed that every passenger’s birthdate is wrong by one day!! I am 100% sure they were input properly. Appears to be a system glitch. We are traveling in May and need this corrected ASAP.
Global Pass number is EU30431174
I can’t do this on my end and wound like to begin booking reservations.
Thank you.
Maria Cruz-Lartigaut
Best answer by rvdborgt
View originalPlease contact customer service, so they can correct it. Be sure to mention when you start travelling.
Thank you for your reply. I have emailed customer service already and waiting for their reply. It’s just been very frustrating dealing with customer service since getting to them has proven to be a significant challenge. The chat bot is absolutely useless. Hopefully they reply soon.
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