I have bought a global pass when it was on sale. I entered wrong country of residence (Germany). I am now in Germany but I am here only for a 2 months language course. I have not activated my pass yet and it was a mobile pass. I would like to travel in Germany freely like others.
Solved
Wrong country of residence
Best answer by rvdborgt
Please contact customer service and also mention when you need the pass, so your request can be prioritised correctly.
Please contact customer service and also mention when you need the pass, so your request can be prioritised correctly.
I have asked there twice but I don’t get any replying. I will have to go with the state authorities unfortunately. I’ve been dealing with this issue for almost 2 weeks.
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