I activate my pass with wrong date birth
It's Second day Journey
Please help me
Best answer by AnnaB
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It is only Customer Support who can help you to fix this.
Fill in this form and clearly state that you need help immediately as you are currently travelling.
It’s been 2 days and I still don’t have any responses. I’ve fill out the form and wrote that it was urgent. Is there something more I can or someone can do?
It’s been 2 days and I still don’t have any responses. I’ve fill out the form and wrote that it was urgent. Is there something more I can or someone can do?
Did you write you are currently travelling? "urgent” is not specific enough, since people have very different ideas about what's urgent.
Well, when I filled out the form I said urgent and gonna be travelling in 2 days but should i fill out an other form saying that I’m travelling?
There is a problem with the system--it changed a birth day and year on 2 of the passes that I activated today. Very frustrating.
There is a problem with the system--it changed a birth day and year on 2 of the passes that I activated today. Very frustrating.
Have you already contacted support? Do mention when you start to travel.
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