It is only Customer Support who can help you to fix this.

Fill in this form and clearly state that you need help immediately as you are currently travelling.

https://eurail.zendesk.com/hc/en-001/requests/new

It’s been 2 days and I still don’t have any responses. I’ve fill out the form and wrote that it was urgent. Is there something more I can or someone can do?

Did you write you are currently travelling? "urgent” is not specific enough, since people have very different ideas about what's urgent.

Well, when I filled out the form I said urgent and gonna be travelling in 2 days but should i fill out an other form saying that I’m travelling?

There is a problem with the system--it changed a birth day and year on 2 of the passes that I activated today.  Very frustrating.

@Marion @Magdalena could you please flag this to support?

Have you already contacted support? Do mention when you start to travel.