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Thank you to everyone who joined us for our recent webinar. We hope you found it informative and engaging.

 

We've attached the presentation slides to this post. There are all kinds of helpful resources and tips and tricks in there. So whether you want to review the content or catch up on what you missed, dive right in! 

 

🎥 If you prefer to watch the webinar in action, we've also made the recording available, here

 

We hope that you feel more confident booking your seat reservations and that you enjoy your rail adventure! 🚂

 

If you want to go one step further to help us improve take a few moments to complete a brief survey regarding your experience with the webinar. Your input is invaluable to us, and we genuinely appreciate your time and effort in providing feedback.

 

👀 Below are all the links from the presentation👇

You can find an overview of costs for domestic and international and night trains on our website.  

You can view the refund conditions for reservations here

Limited pass holder availability: Certain services like Eurostar and TGV have a limited pass holder availability that can sell out weeks in advance. To avoid disappointment we recommend booking your seats as early as possible. If the train is already fully booked, we recommend searching for an alternative option or checking out our travel alternatives

Delays/Cancellation: It might be that your train is cancelled or that you experience a delay. You can read about the compensation that we offer here

Planning Resources for your rail adventure:

You can submit a question to our customer service team here and we’ll respond to you within 2 days. 

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