Welcoming two new moderators on board!

  • 27 June 2023
  • 2 replies
  • 75 views

Userlevel 5
Badge +4

👋 Hello and welcome to our two new moderators, @St Kristoffer and @Olga934. We're thrilled to have them on board to assist in keeping our community running smoothly.

*We wanted to remind you that while our moderators are always happy to help with any questions or issues that may come up, the Community is not an official support channel. If you require customer support:

First visit our knowledge base, here

If you can’t find the answer to your question then ask our Support Agents, here

Our moderators will do their absolute best to assist with any urgent requests or issues that require additional support.

Thank you for being a valuable part of our community!


2 replies

Userlevel 6
Badge +3

Hi all, 

Welcome to our new moderators!

I would like to add to @Sarah W post that you can tag us if you think you need any assistance or there is an urgent matter to be looked at. 

Additionally, I'd like to let you know that we won't be receiving any more private messages and that any issues relating to customer support should be handled through the official channels of contact.

Support (interrail.eu)

 

Userlevel 1

I am happy to be here everyone! Thank you for the welcome!🤚👼

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