allaboard.eu with best customer support contacted with eurail and changed our residence country without doing any exchange things that mentioned above. problem solved.
Yes but we want to travel with interrail tickets and we have to get out Germany first and get in again to travel other places. Sometimes with 9 euro ticket it is impossible. We were in germany while purchasing the tickets and we wrote germany by mistake. We didnt know about this inbound/outbound rule so we are stuck now. There is no interrail live support too.
Hello, we bought two interrail continuous tickets for 2 months but our residence country shows Germany, but we are residence of Turkey and we can prove it. We bought the tickets from allaboard.eu Can you please change our residence to Turkey? We will leave tomorrow in 14 hours. IT IS URGENT!! PLEASE HELP US!! We have a open request #256248 @Nanja @Marion @Angelo @erydoan None of the persons you tagged can help you. The policy from Interrail is that you need to make an exchange of the pass, if the condition of your pass allows that, to change the country of residence. If you live in Germany, then your country of residence is Germany. You need to contact the seller of the pass. Interrail only exchanges passes that you bought through the Interrail website. I dont live in Germany, I am a residence of Turkey. We didn’t activate our passes yet and we saw people changing their residence country in the community without doing exchanges. Can you tag people who can help us? We bo
Hello, we bought two interrail continuous tickets for 2 months but our residence country shows Germany, but we are residence of Turkey and we can prove it. We bought the tickets from allaboard.eu Can you please change our residence to Turkey?We will leave tomorrow in 14 hours. IT IS URGENT!! PLEASE HELP US!!We have a open request #256248@Nanja @Marion @Angelo
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