Here is the link and a screenshot. And I want to say that this is NOT SOLVED as it is marked up there. We are still very angry and want our costs refunded. It was not the only unpleasant issue we had on this trip using interrail and also on my first trip last year it was more complicated as it should be (concerning train reservations in England). https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/ferries
Here is the URL.https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/ferries/minoan-linesIt says the same for ANEK. If you have a pass valid in Italy and Greece and you travel by night ferry, you have to use a travel day. I‘d say that this is very clear.How can we get in contact with the customer service of interrail?
Yeah, that’s what I know now. But the interrail website clearly says different.
Sadly it has not been updated until now. What use has the interrail website when you have to look for the right information here in the community. We stand here at the ferry port in Igoumenitsa and we wanted to take the overnight ferry to Ancona. In your description on the website it says clearly that we can use a travel day. The people here from Minoan as from Superfast know nothing about that and just want to give us a small discount (Minoan only 20% our friend traveling with us got the same discount without interrail ticket). We extra saved a travel day for that trip, that is now useless and we had to pay 140,- €We’d like to have it refunded. Very disappointedMarcel and Zahra
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