Ok I got a reply from customer support, in case it helps anybody else:They told me to use the booking tool here https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish
Hi Lucy, I’m having the same problem on the same route (IC to Montpellier). I wonder, did you find a solution to this? I contacted the support already, but no reply yet.
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.