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Cannot add reservation to cart, says timetable has changed recently which is not true

  • 11 July 2021
  • 5 replies
  • 137 views

I have tried different train times, always the same message

I know the train is running, timetable has not changed

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Best answer by Nanja 13 July 2021, 09:54

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5 replies

Userlevel 7
Badge +14

hi :)

Which Route/Train on which day?

Trying to book reservation from Agen to Montpellier Saint Roch on 14th July departing 3:37 pm

Userlevel 7
Badge +8

Hi Lucy, please contact our Customer Support team directly via this form. They will be able to assist you further. Cheers:relaxed:

Hi Lucy, I’m having the same problem on the same route (IC to Montpellier). I wonder, did you find a solution to this? I contacted the support already, but no reply yet.

Ok I got a reply from customer support, in case it helps anybody else:

They told me to use the booking tool here https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish

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