Hi @Biggi ,I am still in contact with Customer Services - The passes cannot get activated in retrospect apparently… Unfortunately, the offered alternative solutions were also not too helpful yet (as they would have meant significantly more costs). Will keep you posted on any progress.
Please contact customer service here: https://eurail.zendesk.com/hc/en-001/requests/new I don't know what possibilities still exist. Thank you for your swift reply! I tried to contact customer service via the form as well as the chatbot, but no response yet. Hope we can find a solution quickly :(
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