We bought a 2 month global pass with 10 days travel i have added a photo of my sons pass below it says it was activated on June 1st (which it wasn’t) there are no journeys added to it I don’t know how to reset his pass so that it is activated from July 2nd (same as mine will be) I don’t want to make reservations direct with train lines if his interrail pass won’t be valid when we travel
I still haven’t had answer to my question and need to resolve this issue so I can book my trips. Does anyone know how to actually speak to interrail customer services to get an issue resolved?my son’s pass seems to expire on 31-/7/22 even though it has not been activated yet.He turns 12 on 6/7/22 and plan to activate on 1/7/22 as we are going on a trip in Berlin now I can’t do any booking passed the 31/7/22 as it says his pass is not valid after this date
He turns 12 on July 6 but I am activating the pass on 1st July and we will be travelling for 3 weeks
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