Perfect we are all set . Got to manage to have more people handling support cases. This took to be resolved almost a week. Totally unacceptable tks anyway
Felipe I see it on mine. But my wife is still on 5 days
Sebastian very good idea. As soon as I have the chance I will do that
I hope they do. They haven’t replied so far. Looks like a ghost company to me
Guys, customer support is not replying at all to us. Time is running out. if I can not used my last paid day I have to buy my missing journey separately will I get a refund ? What do you recommend? Send another email
I am still waiting several days with no response . My wife pass under same situation
I am still waiting for support to contact me. Is this the kind of support a customer deserve in an urgent matter. I will be using my last travel day on Saturday and then what..?I really would appreciate someone to contact me ASAP to resolve
Tks for your very good reply. The problem is I am traveling tomorrow if I cancel day I will not be able to travel Anymore suggestions
Yes I did mentioned that I was traveling and urgent.Screenshots attached. Day 2 and Day 3 says April/25th gone. One is real I will check iPhone iOS15.4.1
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