Yes I did mentioned that I was traveling and urgent.Screenshots attached. Day 2 and Day 3 says April/25th gone. One is real I will check iPhone iOS15.4.1
Tks for your very good reply. The problem is I am traveling tomorrow if I cancel day I will not be able to travel Anymore suggestions
I am still waiting for support to contact me. Is this the kind of support a customer deserve in an urgent matter. I will be using my last travel day on Saturday and then what..?I really would appreciate someone to contact me ASAP to resolve
I am still waiting several days with no response . My wife pass under same situation
Guys, customer support is not replying at all to us. Time is running out. if I can not used my last paid day I have to buy my missing journey separately will I get a refund ? What do you recommend? Send another email
I hope they do. They haven’t replied so far. Looks like a ghost company to me
Sebastian very good idea. As soon as I have the chance I will do that
Felipe I see it on mine. But my wife is still on 5 days
Perfect we are all set . Got to manage to have more people handling support cases. This took to be resolved almost a week. Totally unacceptable tks anyway
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