You have to start the journey in a German station. Basel Bad Bf are technically German train but in the app as swiss stations. If you can say to us, which route you are trying. Thank you Angelo. Actually I have just solved my problem. I got trouble when trying adding tickets just because Konstanz and Lindau they are both border cities (to Switzerland). I suppose that in this case they also require valid in/outbound trips so that I failed. And now it works to add trips entirely in other countries and not on the border.
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