Help!I'm travelling together with my sister. She's going to continue travelling for six weeks but when she opened the app today, her pass did not appear on the app.Re-adding the pass doesn't work, nor does installing the app on her other phone (as it's registered as already being added on a device).We've tried to email, call to various phone numbers, use the automated Interrail service and their messenger contact but we don't know what to do.
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