I'm trying to book a 13:30 train from Strasbourg to Nice, fr but when I click the review order button online I repeatedly receive a message saying "one of the legs of your trip could not be booked." I don't understand what is causing this message to appear and why it's preventing me from reserving my spot on the train. Though the train is schedule for later today, its departure time is still more than 3 hours from now, and the website said many open seats were still available. Why is this message appearing? I've tried 3 or 4 other booking too and all gave me the same message.
I have boarded three trains so far travelling in France, all SNCF (TER) trains said not to require reservations in the Rail Planner app. Only 1, from Paris to Dijon, has accepted the pass. The other two, when the conductors scanned it, showed me that the ticket returned NULL when scanned, and I had to pay 60 and 90 euros to stay on the train! In every case, the planned "Journey" was added to my pass before they scanned the QR code.What's happening here? I paid 200 euros for this pass now I have to go around Europe paying out each of the rail companies when the pass comes through null!? What is being done wrong!? Do I have to stop at the ticket booth and show THEM the code, then they give me the ticket? Am I missing a step here? I've never used an eu rail pass before, and it's my first time travelling in Europe. Please help!
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