Topics started by jwensley

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J
jwensleyNew aboard
asked in Eurail & Interrail Passes

Interrail order number Invalid

Hi,I bought 4 Interrail Greek Island 4 day passes for myself, wife and 2 kids. They run from 15th Aug 2022 to 14th Sep 2022. When I try to make a booking on Blue Start Ferries (accepts Interrail Greek Islands 4 day pass) for ther end of August the booking system says they are invalid.I’ve spend maybe an hour on the phone to Greek Island Ferries (different numbers I was fwded to) and they insist that my Order numbers are invalid. The order numbers are IN307xxx82-1, IN307xxx82-2, IN307xxx82-3, IN307xxx82-4 (I put the xxx here for security).Greek Island Ferries tried with and without the suffix (-1). They also tried using my passport number (also on the Interrail pass).The passes say “INTERRAIL ONE COUNTRY PASS ATTICA GROUP (FERRY COMPANY) PASS” FLEXIVALID: 15/08/2022 - 14/09/2022I tried using the Interrail chatbot over several days but while it says that a customer services person will get back to me, no-one ever does.I tried emailing the support email support+id262960@eurail.zendesk.com

2
M
Full steam ahead
1 year ago
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