Hi,I ordered paper reservation tickets for Oslo to Bergen to travel on 2 September and Bergen to Oslo on 4th September. The only option I had on the eurail website was to order paper tickets and wait for them to be delivered. The tickets never arrived and I think they were returned to their office, despite my address being correct on the order. In order to travel I had to book and pay again directly with the train company over the phone. I’ve tried contacting eurail for a refund on the original paper tickets but I have not been able to get a response. Any advice?
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