We had a great holiday in the summer, but were not able to use our passes on SE France - between Marseilles and Antibes as the ticket office at Lyon said Interrail was not accepted by the local train company. We had to buy tickets totalling 140 euros!!The app and a subsequent post by a moderator called Claudi said compensation/refund was available. We contacted customer services on our return 5 weeks ago, have sent in the tickets bought on Aug 3 but have just been told that we can’t be compensated and should try the station at Lyon. Can anyone help please?
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