Hello! So i refunded two passes and only one of them has been refunded. It has been lest than a week but i thought it was weird only one of them got refunded, is this normal?
I accidentally chose one day prior to the actual birthday! i already emailed customers service but im traveling so soon that im writing here too because im desperate!
I already added a “no reservation needed” ticket to my pass, it shows me a qr code. Is that all I need? Is my seat secured?
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