I made a purchase for the pass to the greek islands and today i received a e-mail saying that the order has been shipped and our pass cover number to make the reservations.I tried to do the seat reservations through the Hellenic seaways site and there is a box where you have to fill in your discount details and I give the pass numbers of our activated greek islands pass. However, when I get to the point when I want the payment to go through, a box flashes up saying that “The document number is not valid”, but i’m using the number they gave me in the e-mailWho can I solve this?
hello!Today I made a purchase online of a pass to the greek islands for me and my friends.I was gonna reserve the ferry and i nedeed to put my Pass ID but I don’t have any.I only received by e-mail the confirmation of my order with our names and our purchase and when will arrive to our houses.Is the number on the phisical pass? So i can’t reservate my seat until the pass arives?
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