We live in the UK. We booked and paid for 2 rail tickets with bike spaces (no they do not fold down) from our home town to Newcastle where the ferry to The Netherlands sails from. Then afterwards we bought a 3 month Eurail pass and realised it INCLUDES one trip to port of leaving your home country and one back from port of re-entry in your home country to our home town. I have been to my local rail station and they say there is no issue with giving me a full refund on these tickets - BUT nobody seems to know how to add our bike spaces (2) onto this Eurail pass! They just look blankly at you as it’s not a UK company! Any tips appreciated - I am going to get the money back as it was £122.60!!! Thanks Community…...
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