I need help urgently, cant retrieve QR code for my global pass from Eurail mobile apps , now I am traveling and got penalty 74Swiss franc last night in Zermatt . I seek assistance in Zermatt train station, No one can help me, How do I continue my journey with this pass with NO QR code ? This is my first day in Europe and I still have 10day days need to go …. Can any one assist? I email , message to customer service but they reply need 5days.
Dear Team, Urgent , need help! 1. Passenger booked and paid for the 2nd class seat reservation through the Rail Planner app but the ticket is issued under 1st class. Will they have issue boarding since they are holding the Eurail Global Mobile Pass Flex - 2nd Class. Please find attached ticket copy and payment copy. 2. Please help to check why our client unable to check their seat reservation in their “ Rail planner “ apps ? Passenger email address : ellis_amazingrace@yahoo.com They have made total 2 seat reservation in their booking : PNR: L5RE8N
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